HEG
ourbusiness

Our Business

Host Europe Group is now part of GoDaddy EMEA

Thank you for visiting HEG.com. From April 2017, HEG and GoDaddy have joined forces to better serve small businesses and web experts around the world. More than 16 million customers depend on HEG and GoDaddy to help them build powerful online identities and turn their ideas into reality. Together, the companies will deliver even more value to customers and introduce innovative solutions to help their ventures succeed.

GoDaddy’s mission is to give its customers the tools, insights and the people to transform their ideas and personal initiative into success. GoDaddy is the place people come to name their idea, build a professional website, attract customers and manage their work. GoDaddy will also now lead the World Hosting Days and NamesCon brands and conferences. GoDaddy will continue to operate both conferences independently and will invest in their continued growth.

Customers of HEG’s brands, including 123 Reg, Heart Internet, Domain Factory, Host Europe, Paragon Group, Server4You, and Serverloft, can continue to contact customer support and access their services as they’ve always done.

The HEG brand will be replaced by the GoDaddy brand moving forward. HEG will continue to operate in its current locations.

If you would like more information about GoDaddy, please visit www.godaddy.com

 

The History of HEG at a Glance

How did we get here?

  • 1997

    Webfusion and Host Europe GmbH begins trading

  • 1998

    PlusServer launches

  • 2000

    123 Reg launches

  • 2001

    DomainFactory begins trading

  • 2004

    Pipex buys Host Europe

  • 123 Reg becomes UK's number 1 registrar

  • Heart Internet launches

  • 2008

    Pipex bought by Oakley Capital

  • 2009

    Webfusion Ltd formed to make up part of Host Europe Group

  • Webfusion becomes one of the first UK web hosts to offer Microsoft Windows 2008 web hosting

  • 2009 HEG opens £2.5m data centre facility in Leeds, UK

  • t3n Magazine awards DomainFactory reseller service

  • 123 Reg reaches 2 million domain names landmark

  • 2010

    Host Europe Group bought by Montagu / Host Europe Group acquires Dynamic Net / Host Europe Group acquires Vanager

  • Webfusion ranked in The Sunday Times Deloitte Buyout Track 100

  • DomainFactory celebrates 10th anniversary

  • 123 Reg passes 500,000 customers

  • 2011

    Host Europe Group buys Heart Internet

  • Heart Internet voted 'Best Shared Hosting' in UK Internet Awards

  • DomainFactory passes 150,000 customers

  • Host Europe GmbH receives 'Trusted Cloud' certificate from TUV

  • 2012

    123 Reg launches ground-breaking new Virtual Private Server Product (VPS)

  • 123 Reg passes 3m domain names under management

  • Host Europe Group marks 15 years

  • Host Europe Group buys RedCoruna / Host Europe Group acquires Mesh Digital Ltd / Dynamic Net re-brands to Host Europe Suisse

  • Host Europe GmbH named in leaders quadrant in Experton Group's Cloud Vendor

  • 2013

    Host Europe Group bought by Cinven / Host Europe Group acquires Telefonica Online Services and DomainFactory

  • Host Europe brands begin launch of new gTLD's

  • DomainFactory passes 1m domain names under management

  • 123 Reg passes 750,000 customers

  • 2014

    Host Europe Group completes first phase of it's 'state-of-the-art' data centre re-fit in Leeds

  • DomainFactory reaches 5/5 star rating from Trust Pilot and launches 136 new TLDs

  • 123 Reg becomes largest provider of the new .london domain name

  • Host Europe Group acquires Sign-up.to / Host Europe Group becomes HEG

  • 2015

    HEG acquires intergenia AG. HEG passes 100,000 new TLDs under management

  • DomainFactory celebrates 15th anniversary, serving over 200,000 customers and more than 1.3m domain names under management

  • 123 Reg becomes largest provider of the new .wales/.cymru domain names

  • HEG acquires Paragon Internet Group

  • 2016

    Plusserver acquire MCS Computersyteme and OpenIT

  • Paragon Group UK acquires 5quidhost, Webfaction, Dataflame, Elastichosts, Mr Site, Freezone and the Domain and Shared Hosting customers of Daily Internet

  • World Hosting Days acquires Namescon; the global domain name event based in North America

  • 2017

    GoDaddy acquires HEG

mass

Hosting

Host Europe Group focuses on two hosting divisions: Mass and Managed. These two business divisions operate independent of each other. As such, they each have separate customers, individual systems, and operate in separate locations. More information can be found about Mass and Managed below.

Mass Hosting has helped make millions of business ideas a reality

The Mass Hosting team focuses on a large number of businesses who require easily accessible and automated tools to manage and grow their presence online. We understand our customers’ needs and deliver them the tools for success, backing this up with industry-leading local customer support when they need it.

We believe that succeeding online should be achievable for all. That is why we have focused our brands; 123 Reg in the UK and DomainFactory in Germany on products and services that enable less technical customers to grow their business.

Our services are designed to be effortlessly easy and super straightforward. We focus only on the essentials, done simply, and done well – its’ a no-nonsense approach, jargon free and clearly priced.

Each brand provides easy and simple web solutions that drive business success for our customers. Our trusted products range from domain name registration, web hosting (including shared and WordPress), website builders and marketing products to help grow our customer’s businesses. We aim to simplify the process of turning an idea into an online business with simple and easy to use configurations alongside friendly, non-technical customer support.

Our second team focuses on customers who want to build their web presence themselves. These customers may be web developers, designers/resellers or technically adept business owners. We provide them the right tools for the job. Our brands, Host Europe in Germany, and Heart Internet in the UK focus on products and services from domain names, professional web hosting, software-as-a-service products and virtualised server environments tailored to our customer’s needs.

As experts ourselves, we understand what our customers want and we know how important reliable and well-designed services that work first time are for them. From building a website to optimising core aspects of a server, our products and services are designed to work simply. Our all in one guides put businesses in control and our responsive, local customer support team are always on hand to provide expert-to-expert advice.

Within this division, we also have our special interest international hosting brands: Server4you and Serverloft.

Brands

123-reg.co.uk
123-reg.co.uk
Heart Internet
Heart Internet
Domain Factory
Domain Factory
Host Europe
Host Europe
Plusserver
Plusserver
Server4you
Server4you
World Hosting Days
World Hosting Days
Paragon Internet Group
Paragon Internet Group
managedhosting

Managed Hosting

PlusServer is the market leader for Managed Hosting in Germany, Austria and Switzerland.
 
PlusServer provides the technological benefits that come with being one of Germany’s Managed Hosting leading companies: reliability, security, dependability; alongside the benefits of a personal approach with 24/7 expert to expert customer support, alongside a clear understanding of customer needs. PlusServer, together with its partners, to take into account all infrastructures – directly at the customer’s site (on premises), in PlusServer data centres (Managed Hosting and Cloud) or Microsoft (Azure Germany).
 
In ten data centres with the highest security standards, seven of which are located in Germany, PlusServer currently hosts over 5,000 corporate clients from 52 countries. PlusServer has created both special hosting solutions for online shop systems as well as flexible, cloud-based outsourcing solutions.
 
With thousands of enterprise customers, PlusServer offers fully customisable cloud hosting solutions matched with the highest performance and availability.

datacentres

Data Centres

Technology

Behind every website and web service sits a data centre. That is why it is critical that businesses are backed by a reliable and secure infrastructure from a provider they can trust. We take this commitment incredibly seriously and understand the importance of a first-class service coupled with an assurance of transparent accountability. We run and control 9 state of the art facilities across Europe and USA.

Data Centres location map

dc_locations_map

We build our Data Centres with our customers in mind. This means your business is part of a highly secure network infrastructure and as such our systems aren’t reliant on third party solutions. This means we are able to maintain complete control over the service that we offer our customers.

We invest in expert technicians to staff our Data Centres, 24/7, every day of the year. Our onsite personnel deploy the toughest security measures including ultra-strict access control, extensive CCTV coverage and online firewall protection. All of our state-of-the-art Data Centre facilities are fully equipped with advanced fire detection and suppression systems, which keep our customers data 100% secure, even in the event of a disaster beyond our control.

These data centres are some of the most efficient and reliable in Europe and the USA. Our climate controlled environment provides efficient cooling, while reducing costs and lowering the environmental impact.

Our facility in Cologne has been certified with a 4 and 5 eco Data Centre Star Audit for highest quality and security. Our Leeds facility is one of the most energy efficient Data Centres in the UK, and our Tier 3 facility in Strasbourg, boasts an impressive PUE rating of 1.18, making it one of the most economical and reliable sites in Europe.

By operating our own network, we have multiple points of presence across Europe which means we have access to mammoth reserves of bandwidth – enough to comfortably service every single customer, even when running at full capacity. As our Data Centres operate across Europe, we are able to offer optimum availability and with fail-safe operations, designed for multi redundancy.

We have clearly defined KPIs and monitoring to ensure optimal performance:

  • Capacity management of Data Centres
  • Capacity management of Network
  • Annual security audits according to ISO27001 rules
  • Live availability data
  • Daily, weekly and monthly reports for all relevant operational components
  • Environmentally friendly
  • Location based and custom built
  • Maximum security, fully protected hardware and fully protected data

 

mediacentre

Media Centre

Latest news from HEG

GODADDY ÜBERNIMMT HOST EUROPE GROUP UND WIRD EUROPÄISCHER MARKTFÜHRER IM BEREICH CLOUD SERVICES FÜR KLEINUNTERNEHMER

   post

SCOTTSDALE, Ariz., 06. Dezember 2016 – GoDaddy Inc. (NYSE: GDDY), die weltweit größte Cloud-Plattform für Kleinunternehmer, hat eine Vereinbarung zur Übernahme der Host Europe Group (HEG) unterzeichnet. Der Kaufpreis beträgt €1,69 Mrd. (US$1,79 Mrd.), einschließlich €605 Mio. für die veräußernden Gesellschafter und €1,08 Mrd. an übernommenen Finanzverbindlichkeiten. Die Transaktion wurde von dem Verwaltungsrat von GoDaddy […]

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GoDaddy Acquires Host Europe Group, Becomes Market Leader In Europe For Small Business Cloud Services

   post

12/06/2016 SCOTTSDALE, Ariz., Dec. 6, 2016 /PRNewswire/ — GoDaddy Inc. (NYSE: GDDY), the world’s largest cloud platform dedicated to small, independent ventures, today announced it has entered into a definitive agreement to acquire Host Europe Group (HEG) for €1.69 billion (US$1.79 billion), including €605 million paid to the selling shareholders and €1.08 billion in assumed […]

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SiteLock Partners With 123 Reg For Website Security Solutions

   post

London, UK, Oct. 6, 2016: SiteLock and 123 Reg will offer existing customers website security solutions to find, fix, and prevent website vulnerabilities. The partnership will also provide automatic malware detection and remediation to further secure the infrastructure. “SiteLock understands how critical website security is for our customers and their businesses,” saidRichard Winslow, 123 Reg Brand […]

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SMEs missing out on £21bn Christmas bonus due to lack of digital knowledge

   post

· Lack of digital skills resulted up to £21bn in lost revenue for Britain’s SME’s last Christmas · Only half (48%) of smaller businesses are mobile friendly in run up to ‘first mobile Christmas’ · 123 Reg helping small businesses improve e-retail offering in run up to Christmas 26th September (London): UK SMEs lost £21 […]

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Micro-businesses failing basic online health check due to lack of training

   post

5th September, London: Research has shown that 85% of micro-businesses in the UK lack basic digital skills, reporting that time, money and confidence are the biggest barriers to getting online. This has led to only around a third (38%) of them having a website; the lack of visibility rising for one-man-band businesses, only half of […]

Read More
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careers

Careers

Latest Positions

E-Mail Marketing Specialist (m/w) am Standort Hürth oder Ismaning

   post
Posted in Careers, Germany

Die Host Europe GmbH ist Teil der HEG, dem größten europäischen Hosting-Anbieter in privatem Besitz. Mit über 6 Millionen Domains, mehr als 1,7 Millionen Firmenkunden und über 1.000 Mitarbeitern erwirtschaftet die HEG knapp 300 Mio. Euro Umsatz im Jahr. Zur Unterstützung unseres Marketing-Teams am Standort Hürth oder Ismaning suchen wir einen E-Mail Marketing Specialist (m/w) […]

Read More

Senior PHP Developer

   post
Posted in Careers, Romania

We are currently looking for a Senior PHP Developer who will be responsible to research, specify, develop, test, maintain & support high performance internal and produc t related systems for the Mass Hosting business unit. Responsibilities: • Design, develop, maintain and support software as a member of the Product Development Team. • Ensure software under […]

Read More

Web design consultant

   post
Posted in Careers, Romania

HEG is the largest privately-owned hosting company in Europe and includes many leading brands including 123-reg, Heart Internet and Host Europe. We are looking for an enthusiast Design Consultant to join our team of Online Experts. Working within the Online Experts team, you’ll have a high interaction over the telephone with our small business clients […]

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Senior UX/Web Designer (m/w) am Standort Hürth

   post
Posted in Careers, Germany

Die Host Europe GmbH ist Teil der HEG, dem größten europäischen Hosting-Anbieter in privatem Besitz. Mit über 6 Millionen Domains, mehr als 1,7 Millionen Firmenkunden und über 1.000 Mitarbeitern erwirtschaftet die HEG knapp 300 Mio. Euro Umsatz im Jahr. Zur Unterstützung unseres Marketing-Teams am Standort Hürth suchen wir einen kreativen Senior UX/Web Designer (m/w) Kennziffer: […]

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Einkäufer/in am Standort Köln Porz

   post
Posted in Careers, Germany

Die Host Europe GmbH ist Teil der HEG, dem größten europäischen Hosting-Anbieter in privatem Besitz. Mit über 6 Millionen Domains, mehr als 1,7 Millionen Firmenkunden und über 1.000 Mitarbeitern erwirtschaftet die HEG knapp 300 Mio. Euro Umsatz im Jahr. Wir suchen zum nächstmöglichen Zeitpunkt eine/n   Einkäufer/in   Dich reizt die Vielfältigkeit im Einkauf, das […]

Read More
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location

Location

 

Head Office The Shipping Building, Old Vinyl Factory, 252 – 254 Blyth Road, Hayes, Middlesex, England, UB3 1HA

 

 

contact

Contact

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For 123 Reg support call 0345 450 2310   –   For Mesh Digital support call 0345 366 2467
For all media enquiries please contact us   –   For press office enquiries call us on 0207 554 1785
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